FAQ
Questions about the store & products
Can I order from you without a customer account?
Yes, it is possible to order without a customer account or as a guest without any problems. You can select after you have added a product to your shopping cart and clicked “Checkout”.
Where can I find out when new products are available?
We keep you up to date on all our new products via Instagram and TikTok. So that you don't miss anything in the future, it's best to subscribe to our newsletter and follow us on Instagram .
When will sold-out products be available again?
You will be informed by us on Instagram as soon as sold-out products are available again in the shop. Depending on the product, it may take a longer time until your desired product is available again.
Is there a SUPERMOTO24 store to test and buy the products on site?
No, there is no physical store to purchase products. SUPERMOTO24 sells exclusively online. Collection is also not possible.
Can I exchange a product?
Yes, you can find further information about returns here .
To which address do I have to send the return?
You can find the address and much more information about the returns process here .
Questions about customer service
How do I reach someone if I have a question or problem?
You can reach our customer service at info@supermoto24.ch or via Instagram .
When can I expect an answer?
You can expect a response within 24 hours. If you need something quicker, get in touch via Instagram Direct Message . We will try to answer you as quickly as possible.
Questions about SUPERMOTO24
Who or what is SUPERMOTO24?
SUPERMOTO24.ch is not only an online shop, but also an address for Supermoto fashion. Here you will not only find high-quality equipment and accessories for your Supermoto, but also a large selection of fierce Supermoto fashion. From stylish T-shirts to robust jackets and cool accessories – SUPERMOTO24.ch offers a comprehensive range of clothing that takes the passion for supermoto to a new level.
Each product in our range is carefully selected and designed to not only meet the highest quality standards, but also to reflect the unique style and dynamism of the supermoto lifestyle. At SUPERMOTO24, Supermoto Fashion is more than just clothing; it is a form of expression for the fascination with stunts and supermotos. Discover the latest trends with us and show your passion for supermotos not only on the spot, but also with an impressive style. Welcome to SUPERMOTO24 – where Supermoto Fashion becomes a way of life.
When will you reply to my message?
Your questions and suggestions are important to us. It is our top priority to respond to you promptly. We will get back to you within one business day.
Is cooperation or sponsorship possible?
Yes, you can find all information about sponsorship or cooperation here .
Please submit your application on Instagram or info@supermoto24.ch .